Carolee Colter

Carolee Colter, now based in Nelson, BC, has been consulting for the natural foods industry since 1984. With the involvement of managers and employees, she develops staffing plans, job descriptions, pay scales, performance evaluations, personnel policies, and training programs, and conducts employee surveys. www.cdsconsulting.coop/carolee

She writes supervision-related articles for trade journals, now including Canadian Natural Health Retailer.

Carolee is co-presenter of “Polish Your Rising Stars,” leadership seminars designed specifically for department managers of natural food stores. These three-day seminars, offered in Canada as well as the US, focus on building leadership skills in new managers and giving experienced managers new tools and new inspiration. Participants learn how to hire for motivational fit, train right the first time, control labor costs, turn around lackluster performers and forge their work groups into real teams—and rekindle their passion for their own jobs in the process. www.risingstarsseminar.com