Canada's business magazine for traditional natural health retailers

Alive Publishing Group Inc.
September 1, 2023

We pledge to fully meet and, where possible, exceed internationally recognized standards of personal data privacy protection. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

Types of Personally Identifiable Information We Collect

We collect personally identifiable information such as identification and contact details of web visitors, information on their preferences in relation to the subject matter of the website, and payment-related information such as credit card details. Our purpose for collecting this information is to compile aggregate statistics on usage of cnhr.ca. We also use personally identifiable information to manage magazine subscriptions.

Collection of Information from Individuals without Their Knowledge

We use cookies to gather demographic data and to track web traffic in various areas of the website. We do not disclose the gathered information to third parties. If your computer does not accept cookies, you may not have access to all parts of cnhr.ca.

California Residents: California Consumer Protection Act

Without being discriminated against for exercising these rights, California law gives its residents the right to request that we disclose what personal information we collect from you, to delete that information, and to opt-out of the sale of your personal information (if we sell such information), subject to certain restrictions. For security purposes, we will verify your identity—in part by requesting certain information from you—when you request to exercise your California privacy rights. You also have the right to designate an agent to exercise these rights on your behalf. This section describes how to exercise those rights and our process for handling those requests.

Right to Know

If you are a California resident, you may submit, free of charge, but no more than twice in a 12-month period, a verifiable request for the following information.

  • The specific pieces of personal information we have about you.
  • The categories of personal information we collected, sold, or disclosed for a business purpose about you within the last 12 months.
  • The categories of sources from which the personal information was collected.
  • The purposes for which the information was collected or sold.
  • The categories of third parties to whom the information was sold, disclosed for a business purpose, or otherwise shared.

If possible, we will provide this information to you in a readily usable format that allows transmission to another entity. The easiest way to submit a request and receive your report is to direct your requests to info@alive.com.

Right to Delete

If you are a California resident, you may submit a verifiable request for us to delete the personal information we have collected about you. The easiest way to submit a request for deletion is to direct your requests to info@alive.com.

Right to Opt-Out

California residents may opt out of the “sale” of their personal information, as defined by the CCPA. This does not include the following.

  • You direct us to disclose your personal information or use us to interact with a third party and the third party does not sell the personal information.
  • We use or share an identifier solely to alert a third party you have opted out of the sale of your personal information.
  • Your personal information is transferred as an asset as part of a transaction in which the third party assumes control of all or part of our business, in which case the third party would have to tell you in writing if it materially changes how the information is used or shared.
  • We use or share your personal information under a written contract with a service provider necessary to perform a business purpose. Here, the service the service provider performs is on our behalf, and our written contract prohibits it from keeping, using, or disclosing your personal information for any purpose other than for the specific purpose identified in the contract.

In these cases, the disclosure of your personal information would not be considered a “sale” under CCPA. We use and share your information as described in this privacy policy and do not believe this use and sharing is a sale as defined by the CCPA. We have not sold personal information about you in the last 12 months and currently have no plans to do so in the future. However, we have provided you with a system to record your preference that your data not be sold in the future. You may make this request by emailing info@alive.com.

Right to be Free from Discrimination

We may not discriminate against you because you have exercised your rights, including, for example, by denying you access to our owned and/or operated websites.

Authorized Agents

If you would like to designate an authorized agent to make a request on your behalf, please be sure the agent can (i) demonstrate you have provided written permission for the agent to submit the request on your behalf, and (ii) provide proof of his or her own identity. If the agent does not satisfy these requirements, we will deny the request.

Hosted Online Stores or Service Providers

In the online store on our website, we collect information from visitors to the extent that it allows us to fulfill their order.

Accuracy of Personally Identifiable Information

Web users have the opportunity to correct and update personally identifiable information by emailing us at info@alive.com.

Retention of Personally Identifiable Information

We retain personally identifiable information indefinitely in order to provide you with our services. Users may request to retract personally identifiable information by emailing us at info@alive.com.

To Access and Correct Your Personal Data

If you would like to access your personal data or impersonal accumulated statistics, please send an email request to info@alive.com. We will handle your request promptly and provide this information to you within 40 days.

Disclosure of Information about Individuals

We do not disclose personally identifiable information to other parties except to facilitate an order made by the individual with a merchant hosted at the website. We do not sell personal data, including email addresses, to third parties. We reserve the right to disclose and print the names, addresses, photographs, and likenesses of contest winners and runners up for promotional and marketing purposes. We also disclose impersonally identifiable aggregate statistics relating to our web visitors to advertisers.

Direct Marketing

We use information collected from our visitors to market products or services to you. You can opt out of this kind of marketing by emailing us at info@alive.com. We comply with the opt-out requests we receive.

Security

To ensure the security and confidentiality of personal data collected online, we use encryption for transmission of credit card details. Access to personal data is restricted to employees who need to use these details and who have been trained to observe confidentiality and handle such information appropriately.

Third-party Advertising

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please email info@alive.com.

Who to Contact about Our Privacy Policy and Practices

For any additional questions regarding our privacy policy and practices, please contact info@alive.com.


CNHR News Podcast

cnhr radio hour

News, Views and Happenings in the world of Canadian Natural Health.

Check out this month's podcast here

Your customers have spoken.  The numbers are convincing: Canada’s natural health retailers turn to CNHR for your new products.  A survey conducted in June 2020 shows retailers read the ads and Product Profiles, and react to them.  They order products they’ve seen in CNHR.  They look for your new products in CNHR.  Reach your customers via CNHR by print, video and/or podcast.  Various opportunities available to fit any budget. 

• Launch your new products

• Support your sales team

• Be visible as stores re-focus and re-charge

• Stake your position in the “new normal”

• Reach more stores – from coast to coast

• Introduce your company to new potential customers • Combine CNHR’s print, video and podcast options

 

New!  Product profile package

Retailers want to see more of your new products.  So, we’re making it easier for you and them. 

Introducing our new Product Profile Package:  a three-pronged way to reach retailers by combining print, video and podcast.  You get all three!

PRINT:  Claim a spot on CNHR’s Product Profile pages, mailed to health food stores coast to coast, and read by over 10,000 retail store buyers, owners, managers and staff.

VIDEO:  This is new for CNHR – video product reviews.  You’ll get a 30 second review of your product with product image and voiceover.  Five products per video, then e-blasted to CNHR’s database, to be shared among staff and with the store’s customers.   

PODCAST:  Also a new feature.  Your product will get a mention on the New Products portion of the popular CNHR News Podcast, hosted by CNHR editor Bruce Cole and Deane Parkes.   Your company name, product name, a couple of lines, followed with your company contact information.

Three-platform exposure for your new products, delivered by CNHR, the trusted source of industry information retailers have counted on for 24 years.   Three platforms for $699.00

The Product Profile Package is FREE to all full or half page advertisers!

For more information please contact:

Email: advertise@alive.com
Phone: 800.663.6580