Canada's business magazine for traditional natural health retailers

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Retailing post COVID-19

owners dandelion health foodsCurbside pick-up and delivery were two services that were implemented very quickly at Dandelion Foods in Almonte, ON.  And co-owner Meg Pettipas says they are services that are likely to remain.  “These are services that we've considered in the past, but have put off for future consideration. Given our aging demographic, we will likely keep this service available post-COVID.”

As some restrictions have started to relax, Meg has noticed more customers are shopping in-store and has followed up with some new measures.  “We immediately implemented directional signage for aisles and thinned out some of the display shippers for easier movement around the store. As the regulations relax, and more stores open and customers get tired of staying at home, I can see the need for limiting the number of customers in the store. We're keeping a watchful eye and will implement new measures as needed.”  

Looking to business post COVID-19, Meg predicts a lot of change,  much of it positive.  “In the short term, as restaurants remain closed or limited in their serving, I predict that sales of meals-to-go or heat and serve products continue to hold strong. When business returns to normal, I think there will be an impact on our cleaning practices. This crisis has demonstrated the need for a clear procedure on cleaning, for the safety of customers and staff.  My hope is that many of the new customers that we've gained over the last few months will return to the store. As one of the less than a handful of food stores open in our area, we've had a lot of new customers come in to our store for the first time.”


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Your customers have spoken.  The numbers are convincing: Canada’s natural health retailers turn to CNHR for your new products.  A survey conducted in June 2020 shows retailers read the ads and Product Profiles, and react to them.  They order products they’ve seen in CNHR.  They look for your new products in CNHR.  Reach your customers via CNHR by print, video and/or podcast.  Various opportunities available to fit any budget. 

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• Introduce your company to new potential customers • Combine CNHR’s print, video and podcast options


New!  Product profile package

Retailers want to see more of your new products.  So, we’re making it easier for you and them. 

Introducing our new Product Profile Package:  a three-pronged way to reach retailers by combining print, video and podcast.  You get all three!

PRINT:  Claim a spot on CNHR’s Product Profile pages, mailed to health food stores coast to coast, and read by over 10,000 retail store buyers, owners, managers and staff.

VIDEO:  This is new for CNHR – video product reviews.  You’ll get a 30 second review of your product with product image and voiceover.  Five products per video, then e-blasted to CNHR’s database, to be shared among staff and with the store’s customers.   

PODCAST:  Also a new feature.  Your product will get a mention on the New Products portion of the popular CNHR News Podcast, hosted by CNHR editor Bruce Cole and Deane Parkes.   Your company name, product name, a couple of lines, followed with your company contact information.

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The Product Profile Package is FREE to all full or half page advertisers!

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