Canada's business magazine for traditional natural health retailers

Sangster’s: three new stores opening by July

Sangster’s: three new stores opening by July

Sangster’s Franchise has started the year off with a bang and the announcement that three new stores are scheduled to open before July.  “We’re excited to be going into some new markets for us, where the choice of a good selection of natural remedies and organics has been lacking,” explained Wanda Wilson, vice-president of Sangster’s Franchise head office.  One store is opening in Alberta in April, while the other two stores open in Ontario: one in May, and the other tentatively set for June.   

Sangster’s 45th anniversary celebration started off in January and continues with great sales and prizes given away throughout the year. 

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Eden wins Trailblazer award

Grocery Headquarters Magazine has again selected Eden Foods as a winner of the magazine’s Selling Wellness Trailblazer Award for 2016.

The awards recognize innovation within the wellness category and are designed to honour those companies and organizations that have had the most impact on the industry. Grocery Headquarters’ editorial team used a number of criteria in reviewing candidates by selecting companies that value and exhibit a strong commitment to innovation, creativity, transparency and sustainability.

This is the sixth time Eden Foods has been awarded a Trailblazer Award by Grocery Headquarters. 

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CHFA West, May 12-15: focus on innovation

Although the annual CHFA West conference and trade show is being held a bit later in the spring this year, the industry can be assured of one thing; it will be well worth the wait.  The tagline – Showcasing Innovation, Inspiring Retailers – sets the stage for what you can expect. And with the show floor already more than 90 per cent sold, retailers can be assured that there will be lots of new and exciting products to explore. The conference portion runs May 12 and 13, while the trade show floor is open May 14 and 15.

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Rising Stars session: May 12

New this year, CHFA has partnered with the Rising Stars Leadership Group to bring an executive education forum to the conference program.  This forum will feature content developed specifically for retail managers in the natural foods industry and will be an exclusive offering for CHFA members.  In addition to the forum, which will run on May 12, the conference program on May 13 has incorporated a robust line-up of speakers and topics that will help retailers to excel in a very competitive marketplace. Topics will include customer service, merchandising, employee performance management and so much more. 

Watch for more details in the CHFA West show issue coming in the May-June issue of CNHR.  Until then, regular updates on the conference and trade show are available at and, if you are not already receiving the show email promotions, send your contact information to to get on the list of subscribers. 

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Organika lends a hand in ravaged community

For the past two years, Organika has supported Fundamentals for Change (FFC) with donations of supplements, school supplies and clothing.  Most recently, the village of Riverton, Jamaica was the beneficiary of FCC’s efforts to make a difference. 

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Guelph Organic Trade Show

Guelph Organic Trade Show

The 35th Annual Guelph Organic Conference & Trade Show (Jan. 28-31, 2016) will connect hundreds of like-minded individuals again this year.

“It’s a wonderful showcase of organic foods – many Ontario based,” says Almut Pfenning of Pfenning’s Organic & More in St. Agatha, Ontario.  “It’s so awesome, it gives me goose bumps.”  For over 18 years, Almut, her husband Wolfgang and their children have had a booth at the event.  “We are educators in food.  We want to convey the message that it is possible to heal yourself with food and to use food as medicine.  It can be possible to lose touch with food when you are also selling creams, supplements and other items,” says Almut.

“The people at the conference understand the value of good food.  You look at them and their faces have colour and rosy cheeks.  They know how to cook and appreciate the vegetables that we sell at our booth,” notes Almut. 

Not only does the conference draw hundreds of consumers, like those shopping with Almut, it also attracts many other key players in the organic category such as retailers, growers, market garden producers, suppliers, advocates and others.

“We see a lot of our own growers and get a chance to talk with them in person,” says Almut.  “We have also made connections for our store.”  For example, “we have found suppliers of meat and apples through the conference.”

 “It’s a real cross section of people who come to the conference,” notes Tomas Nimmo, Conference Manager.  “From government representatives to certifiers to growers, to movers and shakers – we’ve got them all attending.  That’s a lot of knowledge and resources gathered in one spot.”

“Organics is in an upswing right now, but it’s important the sector really solidifies its position,” says Tomas.  “Like any expanding business model, there are challenges.  By having strong connections, the sector will be better prepared to deal with whatever comes its way,” he emphasizes.

“What always strikes me about the conference, and the organic sector, is the willingness of people to give information and share,” notes Tomas.  “I always say ‘never stop promoting.’  I’ll rest a little easier when organic is more than 10% of market share.  That’s when it will be really big,” says Tomas.

This year’s conference will feature over 150 exhibitors including Pfenning’s Organic (both the farm distributor and Almut’s store),  Ontario Natural Food Co-op, Nature’s Path, Crofters, Manitoba Harvest Hemp Foods, Sunshine Pickles, Organics Live and dozens more.  The workshop schedule is jam packed with 42 program offerings covering a diverse range of topics including certification, pollination, urban gardening, organic crop & livestock production, biodynamics and much more. 

The Guelph Organic Conference takes place January 28 to 31, 2016.  Registration, maps & details can be found at  For those interested in exhibiting in 2017, contact Tomas Nimmo at 705-444-0923 or to be added to the waiting list.  •

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ColdQ all-natural oral spray

ColdQ  all-natural oral spray

United Biopharmaceuticals Inc. (UBI) has introduced cold­Q enhancement, an all-natural oral spray, free of pesticides, heavy metals and preservatives.  This unique herbal formula was used by hospitals in China to save the lives of many people during the SARS epidemic of 2003, and was registered for
sale in Canada by UBI, a wholly owned
Canadian company. cold­Q is available in a small countertop six pack bilingual display.  Available through Purity Life.

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Preferred adds new products: VegiDay & SeaRich Omega-3

Preferred adds new products:  VegiDay & SeaRich Omega-3

Preferred Nutrition is now distributing VegiDay and SeaRich Omega-3.  The VegiDay line provides “energy from the ground up” with raw, organic plant based proteins and organic coconut snack food.VegiDay is part of a growing movement that encourages everyone to welcome and sustain life by reducing consumption of animal protein.

SeaRich Omega-3 is made using the highest quality omega-3 fish oil. To create a truly delicious family of products, fish oils have been blended with natural, non-GMO flavours to create formulas every member of the family can enjoy including grapefruit punch, coconut-lime and lemon meringue.

 For more information on the VegiDay and SeaRich Omega-3 lines call your Preferred Nutrition account manager or 888/826-9625.  •

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St. Francis buys 50 acre organic farm

St. Francis buys 50 acre organic farm

One a recent road trip, I made my first-ever visit to St. Francis Herb Farms, a family-owned business that has been operating for 27 years. St. Francis is situated in the beautiful Madawaska Valley, a unique, remote, cottage country region, two hours northwest of Ottawa, and three and a half hours northeast of Toronto. Paul Rivett-Carnac is the company president.  His parents – Monique and Jeremy – are the company founders, and today, Paul is a co-owner of the business, along with his wife Caitlin.

The big news at St. Francis during the visit was the announcement of the company’s recent purchase of a 50 acre farm.  “This will take us back to the early days of the company,” explained Paul, “when my parents grew and harvested many of the herbs.  On our new farm, we will grow many of the herbs we use in St. Francis formulations.  Over the years, we have grown so much, and seen multiple expansions to our manufacturing facilities, we have contracted local organic farmers to help augment herb supplies.  The new farm will allow us to – along with our current farming partners – further source as many herbs locally as possible.”                          Story/photo: Bruce W. Cole

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Kardish takes home top retailer award

Kardish takes home  top retailer award

Three Ontario retailers walked away with hardware during the annual CHFA East Awards on September 19 in Toronto.

Kardish Health Food Centre in Ottawa was named winner of the Brock Elliott Memorial Award for Excellence in Retailing.   Eamonn McKay of  Fiddleheads Health and Nutrition in Waterloo was presented with the CHFA Excellence in Retail Sales award.  Foodsmiths in Perth captured  the CHFA Sustainability Award – Retailer category.  The only non-Ontarian to win a retailer award was Story Sheidow of The Turning Point, in Montague, PEI., who took home the Gordon Storie Memorial Bursary.


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CHFA East: September 17 to 20, Metro Toronto Convention Centre, South Building

CHFA East: September 17 to 20, Metro Toronto Convention Centre, South Building

Summer may be winding down but the industry is just gearing up for what is sure to be the best CHFA East to-date.

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Aura Cacia amber glass bottles let consumers DIY

Aura Cacia amber glass bottles let consumers DIY

Aura Cacia is pleased to be supporting consumers with easy ways to make safe and natural personal care at home using essential oils.

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BioK+ Vanilla in stores now

The long-awaited Bio-K Plus Vanilla Probiotic arrived in stores as of August 1st. 

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Alice Chung wins RBC top entrepreneur award

Alice Chung wins RBC top entrepreneur award

Alice Chung, the owner of Alive Health Centre in British Columbia, recently won the RBC Top Entrepreneur Award.   Alice, who also owns Supplements Plus in Toronto and Morning Sun in Alberta, was also recognized as one of Canada’s Top 25 Immigrants for 2015.

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Carlson introducing Ceylon Cinnamon at CHFA East

Carlson Laboratories is giving CHFA East attendees the first look at Ceylon Cinnamon, its newest product launch into the Canadian market.

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Foodsmiths marks 10 years of BYOB program: has raised over $50,000 for charity since 2005

Foodsmiths marks 10 years of BYOB program:  has raised over $50,000 for charity since 2005

Foodsmiths in Perth, ON held a summer-long celebration (July1-Aug. 31) to mark the10th Anniversary of the store’s BYOB (Bring your own Bag) program.

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Genuine Health re-formulates pain relief line, adds Biovaflex

Genuine Health re-formulates pain relief line, adds Biovaflex

Genuine Health has re-formulated and re-launched fast pain relief+, fast arthritis pain relief+ and fast joint care+, three of its natural products used to combat pain and swelling.

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New look for Natracare nursing pads

New look for Natracare nursing pads

Natracare Nursing Pads have been re-launched in new packaging, alongside Natracare post-birth Maternity pads and the award winning Natracare organic Baby Wipes.

For more information, please visit  •

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Pre-Show Buzz for CHFA East

Alpha Health Booth 415

Alpha Health is bringing a heat safe cooking oil to the market. This product is exclusive to natural health stores. Distributed through Alpha Health & Purity Life.

Andalou Booth 1803

100% Non-GMO Project Verified face, body and hair care with fruit stem cell science for clinically proven, age-defying results.   

Aura Cacia Booth 1642

Come and see new and innovative ideas for you to grow essential oil sales. We will be displaying our new shelf and floor stand units for DIY merchandising.

biokplus Booth 321

Drop by and get your FREE sample of our new Bio-K+ Vanilla drink!

Bragg Booth 2052

Visit Bragg Booth 2052 for limited supply samples/Bragg bags & meet Patricia Bragg! Find Patricia at our distributors’ booths, too!

CHFA Booth 1100

Retailers are invited to visit CHFA booth 1100 for a chance to win an Apple Watch

CLM Booth 1605

Come see the new Allimax Gel, 60’s size and to qualify for our Allimax Umbrella!

CNHR Booth 1335

CNHR’s popular Photo Wall is back…shots from the past year’s issues and events on display…some never before seen!

Ecoideas Booth 1247

Don’t miss Ecoideas’ newest innovative products at this year’s CHFA. Also in store: new packaging, samples and prizes!

Eden Foods Booth 306

Visit Eden Foods at CHFA East and see our wonderful organic food offering.

Flavorall Booth 823

Flavorall, a Canadian stevia brand with 15 different flavours is excited to partner with Tony Waters Agencies for sales in the grocery channel across Canada. 

Harvest Best Cereal Booth 401-600

Come visit us in the Marsham aisle to sample our line of Non-GMO Project Verified cereals and find amazing show specials.

Homeocan and Mustela  Booth 1923

Stop by Homeocan and Mustela booth 1923 and see fall and winter products that will grow your business.

L’Ancetre Booth 320

Come taste two new products, launching early 2016: St-Gregoire Organic Cheddar and Organic Smoked Cheddar.

Mettrum Originals Booth 846

Come and visit Mettrum Originals in Booth 846 and discover more about nature’s original super food – hemp!

N8ked Brands Inc. Booth 1940  

Come visit us for fun, food, free giveaways, contests and order incentives. 

Natracare Booth 1805

Our Nursing Pads have been re-launched in new packaging, alongside our post-birth Maternity pads and organic Baby Wipes.

Natural Factors Booth 1203

Natural Factors is launching three new products:  Super Mushroom Immune & Energy Formula, Garcina Cambogia and Berberine.

Omega7 Sea Buckthorn Booth 1003

Drop by for free samples, Omega7 pens and super hydrating Omega7 Sea Buckthorn oil lip balms (while supplies last).

Organika Booth 1317

Come join Organika as we celebrate our 25th anniversary by introducing 4 BRAND NEW products and amazing show specials. 

PASCOE Canada Booth 408

Come to visit and meet our knowledgeable and friendly sales team, get your free sample and enjoy our great booth special!

Platinum Naturals Booth 903

Stop by our booth to take advantage of our show specials, take home some giveaways and see our great new look!

Preferred Nutrition Booth 706

Receive CASH BACK, FREE Book signings and meet W. Gifford-Jones MD, Marita Schauch ND, Brad King, Jack Davidson and Maca George!

Purity Life Booth 1936

Meet plant sterol expert Stephen Wicks from South Africa to learn more about immune modulator Moducare.

St. Francis Herb Farm Booth 2034

St. Francis is launching a topical chest rub. See us for more details on the newest addition to our cold and flu season line-up.

Sarafino Booth 138

Sarafino is proud to introduce its new line of organic and fair trade chocolates, soda syrups, spices, herbs and salts. 

SOW GOOD Booth 2050 

Stop by and experience our NPA certified line of natural fragrances and bath and body care products. 

Strauss Booth 2422

Strauss is going to distribute directly to its accounts and will not be using distributors anymore.  Drop by to learn more.

Vitalite Quebec Booth 1609

The publisher of the leading French health, nutrition and fitness magazines, Vitalite Quebec and Fitness Quebec, is proudly celebrating 20 years of printing Vitalite.

Vitargo Booth 536

Get to know Vitargo, a multi-patented carbohydrate fraction taken from non-GMO starch, and is sugar and gluten-free. 

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NHP Week scheduled for November 2 to 8

Dozens of retailers and suppliers of natural health products across Canada are preparing for Natural Health Products Week (NHP Week), taking place November 2 to 8. This year, the Canadian Health Food Association’s (CHFA) initiatives will focus on continuing to educate Canadians on the benefits of NHPs by developing a positive and engaging campaign.

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CNHR News Podcast

cnhr radio hour

News, Views and Happenings in the world of Canadian Natural Health.

Check out this month's podcast here

Get into the hands of 10,000+ retailers

Reach 10,000+ natural health store professionals via CNHR Magazine.  CNHR is delivered by Canada Post six times per year to virtually every health food store across Canada.  Retailers are your true sales force.  So, get your product into more stores and get them selling for you.  

Remember, your first sale is to the retailers.  CNHR can get your message in front of them. Connect with the retailers who sell and recommend your product.

Put CNHR’s many resources to work for you:Display ads, Product Profiles, Trade Talk news in CNHR Magazine along with Facebook, CNHR web page, podcasts, inserts, videos posted to our website, sending product samples to stores…we have the access to Canada’s natural health retailers.  Put our many resources to work for your company and products today.

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