Canada's business magazine for traditional natural health retailers

Emotional Intelligence in the Workplace

The concept of emotional intelligence is now part of popular culture. Just as we each have an IQ or intelligence quotient that measures cognitive ability, some social scientists say we have an EQ or emotional quotient.

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Natural nasal spray

xlear nasal sprayThe combination of saline and xylitol makes Xlear Nasal Spray the most effective natural nasal spray on the market.  It moisturizes and soothes the nasal passages, and also washes out harmful irritants and contaminants like dust. Xlear effectively alleviates congestion due to allergies, colds, and the flu. Xlear has no rebound effect, and is non-addictive and non-medicated.   
Visit Xlear.com
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Give your brains what they need

 
assured naturals three brainsThe Three Brains line was  created to support the critical relationship between the heart, the gut, and the brain. The kit is designed to support overall mental and cognitive health, while individual products have specific benefits for one or more of the three brains.    
 
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New light cheese reduced in sodium

lancetre cheeseL’Ancêtre is proud to introduce  Le Port-Royal, its new light cheese line that is reduced in sodium!  This new seven per cent m.f. cheese contains 50 per cent less salt than L’Ancêtre Frugal and it is available in three flavours:  garlic & parsley, red & green bell peppers, red bell peppers and jalapeños.  For more info, email info@fromagerieancetre.com
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Gut Health Probiotic

genuine health probioticTrust your gut. Introducing new daily care probiotics done the Genuine Health way!
New advanced gut health probiotic is a multi-strain formula that mimics the  balance of human gut flora with a unique delivery system that guarantees potency - so you feel the difference.
 
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Full Spectrum Curcumin

sisu curcuminThe power of curcumin…now unlocked like never 
before. For the first time, Sisu transforms poorly- absorbed curcumin from a fat-soluble powder to a water-soluble, readily-available liquid extract. Unlike regular powders, Sisu starts with a 95 per cent  curcumin extract, then uses a unique technology to encapsulate it in “water-loving” digestive micelles so it can be readily passed into the blood stream…
optimizing bioavailability and absorption.  One soft gel, once a day –185x better. For more information, call 800/663-4163 or visit sisu.com
 
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Book for business owners

profit yourself healthyCNHR columnist and business coach Dave Fuller has written a book called Profit Yourself Healthy. The book has been designed to help business owners and managers, increase sales and profits, deal with cash flow issues, develop strategies for future expansions,  manage people issues, implement systems, reduce cost overruns, and plan for exit and succession.  For more info, visit unstuckstrategies.com.

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Boost your immune system

enerex black oreganoEnerex Black Oregano is a unique product that  combines two potent remedies of oil of oregano and Black seed oil. Black seed’s unique active ingredients (crystalline nigellone and thymoquinone) complement the wild Mediterranean oregano oil’s carvacol and thymol to provide a high potency blend that also includes vitamins A and D to effectively boost your immune system. www.enerex.ca 
Tel:  604/474-2000, 888/411-1988
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Thermogenic Complex

sisu thermoslim
Keep your customer’s New Year’s resolutions on track with Sisu ThermoSlim Thermogenic Complex. This unique formula combines Svetol brand green coffee bean and chromium picolinate with a selection of supporting ingredients for a broad-spectrum approach to help regulate blood sugar levels, enhance metabolism, and reduce body fat. No stimulant effects, jitters, or other side effects associated with high caffeine intake.  For more information, call 800/663-4163 or visit sisu.com

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Liquid blend for urinary tract infections

flora cranesenceFlora is excited to offer an alternative to pills for treating urinary tract infections. CranEssence is the newest product to be launched under Flora’s ‘essence’ line of liquid herbal blends. Containing cranberry fruit, juniper berry, uva-ursi, parsley seed, calendula, heather, knotgrass, rupturewort and yarrow, CranEssence is traditionally used in herbal medicine as a urinary antiseptic to help relieve urinary tract infections. For more information, speak to your Flora account manager, or call 
888/436-6697, or visit florahealth.com
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Mixing marketing with interior design

Mixing marketing with interior design

Walking into a Whole Foods or a Loblaw’s is exciting for most people for so many reasons: the food smells simply incredible, the atmosphere is electric with the chatter of happy shoppers and the ring of the registers is almost soothing. These aren’t just circumstance - they are planned. Just like the floor you walk on and the perfectly lit product you race to.

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The price of survival

Perhaps the most challenging aspect of running a retail operation in the wellness industry in Canada is working with suppliers who have inconsistent or unsustainable pricing strategies.

The result is that retailers are left between a rock and a hard place and have to be very adept when setting their retail price.  Just high enough to maintain margins, but low enough to retain credibility.   Due to market conditions, online sales, and industry consolidation, this balance is and will become increasingly difficult.

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Building a sales system

Building a sales system

One of the keys to a business’s success, and a factor that needs to be paramount in the success of many small businesses, is the ability to relate to customers and sell his products and services.  While selling seems to come natural to a few people, to most of us entrepreneurs, it takes work and we need to understand that there is a science to it.  Below are the steps to being successful in selling.

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The Recommender

Perhaps the most important role in natural retailing is the role of the recommender... the person who helps choose which product will bring the greatest benefit and value to the end user, the consumer.

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Creating accountability

A manager of an independent natural food store, when her store was smaller, met individually with her department managers every week to talk about how things were going in the department. If this GM noted any performance issues in the department, she would bring them up in this meeting. She would ask if the manager wanted any help in strategizing how to address the issues. Sometimes they would go over “talking points” for the manager to use in a conversation with an employee.

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Guelph Organic Conference January 26-29

Guelph Organic Conference January 26-29

If you are looking for a boost of energy and enthusiasm, don’t forget the Guelph Organic Conference is coming January 26-29 to the University of Guelph. 

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CHFA Quebec February 10,11

CHFA Quebec February 10,11

CHFA Quebec is returning to the Palais des congrès de Montréal on February 10 & 11.  With just over 130 exhibitors, this event delivers a unique opportunity for local retailers to meet with manufacturers and distributors from across Canada. 

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The Health Whisperer

The Health Whisperer

If you happen to be in Saskatoon and are hoping to see Lovie Wesolowski, there are two places you are likely to find her.  The most obvious spot is her store of 40 years, Nature’s Health Centre.  It’s where she has helped countless people regain and maintain good health.  It is also where she has helped launch the careers of many elite athletes.

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Good Health Mart in Collingwood, ON celebrates 10th anniversary

Good Health Mart in Collingwood, ON celebrates 10th anniversary

Celebrating 10 years with a new look and a committment to the AQN vision

Suzie and John  Wensley of the Good Health Mart in Collingwood, ON celebrated the 10th anniversary as owners of the store with what they described as “the best customer appreciation day ever.”

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Good N' Natural - Steinbach, MB

Good N' Natural - Steinbach, MB

For father and daughter team Dennis and Leane Janz of Good N’ Natural in Steinbach Manitoba, it was time. “We were maxed out on our selling space, as our sales per square feet in our store were exceeding good retail practices.  So, we could not realistically anticipate growth beyond increases attributed to inflation,” says Dennis.

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CNHR News Podcast

cnhr radio hour

News, Views and Happenings in the world of Canadian Natural Health.

Check out this month's podcast here

Coming Up in the Next Issue...

Community Board

Watch here for Job Postings, Wanted Ads, For Hire, etc. To add, contact Donna

Check out the Community Board