In my last article, I looked at how businesses can consciously build their communities by keeping their goals and values central throughout the hiring, training, rewarding, and modelling processes.

 Now, I ask: how can retailers extend that same sense of community to the brands on their shelves and the brokers and suppliers who help put them there?

Everywhere I looked, there were smiling faces, excited conversations, and the easy embraces of old friends. It could’ve been a scene out of a wedding or a family reunion—instead it was one from the opening of Community Natural Foods’ new Seton, Calgary store.

I think I’ve told this story a hundred times now. Maybe a thousand.