At the 2025 CHFA NOW show, retailers were encouraged to participate and share their experiences in an idea exchange during a retailer roundtable. Attending retailers were split into five groups and each group was asked a question about the following pressing issues impacting the natural health retail industry: navigating tariffs and supply chain challenges, enhancing customer experience to drive sales, building and motivating high-performing teams, creating collaborative partnerships to boost growth, and innovating and adapting in a changing market.

 In this first part of the retailer roundtable series from 2025, we will share insights on how retailers are navigating the ongoing tariff fluctuations and challenges in the supply chain. With ongoing uncertainty surrounding the border and tariffs with the US, retailers are choosing to do what they can to provide customers with clarity and choice.