Mar-Apr25, Feature alive Admin Mar-Apr25, Feature alive Admin

Nature’s Fare: offering a compelling in-store experience

One of the two big news items to come from Nature’s Fare Markets in BC recently is the announcement of a new store, set to open in 2026. This new location will be in Chilliwack, about two hours east of downtown Vancouver, in the Fraser Valley. It will measure a robust 24,000 sq. ft., making it the largest of the group’s eight stores. It edges out the 21,000 sq. ft. Kamloops location, which opened in 2023. 

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Welcome Letter, Mar-Apr25 alive Admin Welcome Letter, Mar-Apr25 alive Admin

In sales, a good listener always beats a good talker

During the 2024 CHFA NOW in Toronto, two very successful natural health retailers told me that they wished they were making more sales in their stores. I guess all retailers feel this way—who doesn’t want more sales? What made this different, however, was that these two are among the most astute retailers I know. If they are having concerns, it’s likely that many, or most, or all even others are too.

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May-Jun24, Feature alive Admin May-Jun24, Feature alive Admin

Influencing customer experience and perception through store lighting

CNHR talked to Joe D’Addario, Nature’s Emporium co-founder and CEO, about the importance of store lighting. Joe has been in natural health retailing since 1993. During this time, he discovered the role his store’s lighting played: how it highlighted products and set the atmosphere for different parts of the store. In this article, Joe shares some of his thoughts on helping you present your store in a better “light.”

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Mar-Apr24, Feature alive Admin Mar-Apr24, Feature alive Admin

Store visits in Montreal and Ottawa

While in Montreal and Ottawa recently, I had the opportunity to visit some stores with three very good industry friends: my colleague Ellen Wheeler of Alive Publishing Group, and Joanne McDonald and Deb Larocque of Preferred Nutrition and Natural Factors. In total, it was 10 stores over a couple of days. These visits will result in larger feature stories on a couple of the stores later in the year.

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