Natural retailers are facing new challenges and opportunities when it comes to educating their customers. In this final part of the retailer roundtable series from 2024, we will share insights on consumer education and its impact on natural health retailers.

 At the 2024 CHFA NOW, held in Vancouver, retailers were encouraged to participate and share their experiences in an idea exchange during a retailer roundtable. Attending retailers were split into five groups and each group was asked a question about a pressing issue impacting the natural health retail industry—rent inflation, vendor relations, supply chain, ethical initiatives and sustainability practices, and consumer education. This issue’s summary is the last of those five discussions.

 In the March-April 2025 issue of CNHR, we discussed the topic of “ethical practices and sustainability initiatives” in detail. In this final part of the retailer roundtable series, we will share insights on consumer education and its impact on natural health retailers.

In 1992, Elite Nutrition began its journey of promoting health and wellness as Golden Health Food Centre in Golden, BC, before eventually evolving into one of the community’s most trusted destinations for their health needs.

In 2004, under the leadership of Mike and Linda Pecora, the store was rebranded as Elite Nutrition with a refined focus of providing supplements and natural body care. In 2024, Elite Nutrition celebrated its 20th anniversary.

At the 2024 CHFA NOW, held in Vancouver, retailers were encouraged to participate and share their experiences in an idea exchange during a retailer roundtable.

 Attending retailers were split into five groups and each group was asked a question about a pressing issue impacting the natural health retail industry—rent inflation, vendor relations, supply chain, consumer education, and ethical initiatives and sustainability practices.

At the 2024 CHFA NOW, held in Vancouver, retailers were encouraged to participate and share their experiences in an idea exchange during a retailer roundtable.

Attending retailers were split into five groups and each group was asked a question about a pressing issue impacting the natural health retail industry—rent inflation, vendor relations, supply chain, consumer education, and ethical practices and sustainability initiatives.

As the natural health industry grapples with post-pandemic recovery, many businesses are working hard to bounce back from the economic blows dealt by lockdowns and remote work.

This recovery has been more challenging for health food and supplement stores located in the PATH, Toronto’s 30 km-long underground walkway system that connects over 75 buildings in the downtown core.

At the 2024 CHFA NOW, held in Vancouver, retailers were encouraged to participate and share their experiences in an idea exchange during a retailer roundtable.

Attending retailers were split into five groups and each group was asked a question about a pressing issue impacting the natural health retail industry—rent inflation, vendor relations, supply chain, consumer education, and ethical practices and sustainability practices.

From high-quality products to sustainable practices, Vita Health is more than just a health food store—it’s a family business deeply connected to its community and dedicated to empowering people to lead healthier lives.

Retailers were encouraged to participate and share their experiences in an “idea exchange” during a retailer roundtable at CHFA NOW Vancouver 2024.

Pura Vida Nutrition Store, located in the heart of Renfrew, Ontario, and owned by Kathy Lofthouse, is a haven for natural health enthusiasts seeking alternatives to the mainstream. One thing that sets Pura Vida apart from other natural health stores is its charming location—nestled within a 150-year-old house, Pura Vida is a nostalgic encounter for most Renfrew residents.

With multiple stores in Calgary and Edmonton, Amaranth is preparing for its 30th anniversary. Co-owner Brendan Klatt recently spoke with CNHR, reflecting on how Amaranth has been successful in steadily growing and strengthening its base in Alberta despite the increasingly competitive marketplace.