May-Jun26, Column alive Admin May-Jun26, Column alive Admin

The Most Important Person in Retail

I recently began working as a stock clerk and cashier in a small, independent natural products store in Hazelton, BC, owned by my friend Rhonda. I’ve noticed several similarities and differences between retailing today and 50 years ago, when I first served customers at a store I co-owned in North Vancouver.

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May-Jun26, Column alive Admin May-Jun26, Column alive Admin

The Social Nutrient: How health food stores can rebuild belonging

We spend a lot of time talking about protein, fibre, magnesium, omega-3s, and vitamin D—real nutrients that matter, and nutrients that can absolutely move the needle. But there is another daily human need that modern life keeps stripping away, one that may be just as foundational to long-term health and flourishing as anything we put on our plate.

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May-Jun26, Column alive Admin May-Jun26, Column alive Admin

Curating Community: Selecting your partners

In my last article, I looked at how businesses can consciously build their communities by keeping their goals and values central throughout the hiring, training, rewarding, and modelling processes.

 Now, I ask: how can retailers extend that same sense of community to the brands on their shelves and the brokers and suppliers who help put them there?

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May-Jun26, Feature alive Admin May-Jun26, Feature alive Admin

Love: The heart of Homesteader Health Foods

Most businesses don’t use the word “love” in their employment strategy—but the owners of Homesteader Health Foods do. And it’s working. They’ve been in business for 37 years, operating five stores in northern Alberta and British Columbia. Being in remote, smaller urban centres—Prince George, Fort St. John, and Quesnel, BC and Grande Prairie, AB—presents multiple challenges for the retailer.

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May-Jun26, Feature alive Admin May-Jun26, Feature alive Admin

Retailer roundtable part 4:

Following a successful debut at CHFA NOW Vancouver in 2024, the Retailer Roundtable—hosted by Bruce W. Cole, founder and former editor of CNHR—returned to the trade show and was met with an overwhelming response from retailers.

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